Payments
All prices in our store are in euros (€). Your payment will be processed securely through, and provided by Paytrail Plc. We accept:
- Card payments (Visa, Visa Electron, Mastercard, Eurocard and American Express)
- Finnish online bank payment (Nordea, OP Pohjola/Osuuspankki, Danske Bank, Ålandsbanken, Handelsbanken, S-Pankki, Aktia, Säästöpankki, POP Pankki, Oma Säästöpankki)
- PayPal
Payment Service Provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7
Alternatively you can also choose to pay with PayPal. PayPal supports:
- Credit Cards (Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute)
- Debit Cards
- PayPal Balance (with PayPal Cash or PayPal Cash Plus)
- Your bank account
PayPal (Europe) S.à r.l. et Cie, S.C.A. is a Luxembourg credit institution licensed in accordance with Article 2 of the Financial Law of 5 April 1993, as amended, and is supervised by the Luxembourg supervisory authority, the Commision de Surveillance du Secteur Financier. The company has its registered office in Luxembourg (L-1150).
PayPal Inc. (one of the parent companies of PayPal (Europe) S.à r.l. et Cie, S.C.A.) is located in California, USA.
We ship currently to Europe. US and other locations, please contact us: info@paikka.pet. Also, you will always get FREE SHIPPING for all orders valued 1 000 € or more.
Shipping fees
At the moment, we ship to the following countries and regions:
Europe:
- For orders valued less than 500 €, shipping is 50 €
- For orders valued over 500 € but less than 1 000 € , shipping is 40€
- For order values over 1 000€ shipping is free.
- We don't ship currently to UK.
Shipping times and carriers
For EU shipments the estimated arrival times are between 7-10 business days.
Customs fees
Our products will be sent from our warehouse located in EU. Usually, there are no customs fees or taxes inside the European Union, but if there are for some reason, you will have to pay for them in full when the package arrives to you. We're very sorry about this, but unfortunately, customs fees are out of our hands. Outside European Union customs fees or taxes may apply.
Any questions?
We're always here for you (well not always, we do need to sleep at night) so if anything seems to have gone wrong with your order, please let us know immediately and we'll fix it. You can contact us via email at wholesale@paikka.pet.